All our staff are employed under a rigorous process which enables us to find the best candidates for the job. All our care staff have, or at least are working towards a QCF (formerly NVQ) Level 2 qualification in Health and Social Care.
The Hollies is owned by Peter & Helen Rogers who are the Registered Providers. Peter is a registered nurse who worked in the NHS for 20 years, and in residential care for the past 30 years. He has qualifications in management and has sat on committees such as Age Concern and the Community Health Council.
Helen is also an enrolled nurse and has a lot of experience in the NHS, the Royal Air Force and latterly as a District Nurse.
The Hollies has structured staffing, led by a manager, deputy manager, team leaders and carers.
They are ably supported by all the ancillary staff, including Cooks, Cleaners, Activities Co-ordinator and General Maintenance men. We also have a training administrator who ensures all staff are able to meet all the requirements of the National Standards Commission.
We are committed to keeping our staff up-to-date with changing procedure and legislation using a continuous staff training programme which we run within the company to ensure all training is to our standard.
Our staff are passionate and committed to providing the highest standard of care. Continuity of care is of utmost importance to us and our residents. We keep our staff happy and motivated to ensure that turnover is low by conducting regular appraisals.
Our open and friendly management team allows staff, residents and family members to share any concerns or ideas freely.